Privacy Policy

Effective Date: 2026

This Privacy Policy explains how Mobile Rescue UK collects, uses, and protects your personal information when you visit our store, use our website, purchase products, or request repair services.

1. Who We Are

Mobile Rescue UK
544A Hob Moor Rd
Birmingham B25 8TN
United Kingdom
Phone: 0121 448 9969

2. Information We Collect

We may collect the following types of personal information:

Name and contact details (email, phone number, address)
Device information provided for repair services
Order and purchase history
Payment information (processed securely via payment providers)
Website usage data (cookies and analytics)

3. How We Use Your Information

Your information is used to:

Process and manage orders
Provide repair services
Respond to inquiries
Improve our products and services
Comply with legal obligations

We only collect data necessary to provide our services and do not sell your personal information.

4. Repair Service Data

Customers are responsible for backing up personal data before submitting devices for repair.
Mobile Rescue UK is not responsible for data loss during repair procedures.
We respect your privacy and do not access personal data unless necessary for repair purposes.

5. Sharing Your Information

We may share data with:

Payment processors
Delivery and courier services
Legal authorities if required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic.
You can control cookie preferences through your browser settings.

8. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Data Retention

We retain customer information only as long as necessary for business, tax, and legal purposes.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Mobile Rescue UK
544A Hob Moor Rd, Birmingham B25 8TN
Phone: 0121 448 9969

We may update this policy periodically. Please review this page for changes.